SErvices
Services You Can Count On
MIS offers a variety of services to assist TPAs, Self-Insured Organizations, Insurance Companies, and other workers’ compensation firms with the healthcare needs of injured workers.
Our staff is available 24/7 for late discharges, transportation needs, and other last-minute service needs. We know that things do not always go as planned, and we are here to help support our clients and their claimants by making things as smooth as possible.
What We Offer
Home Health
Home Health needs can range from a home health aide to an RN need. MIS can coordinate home healthcare in any town, in any state. Our Home Health network is familiar with the workers’ compensation process and understands the need for expediency. Our friendly Nurses, Physical Therapists and Aides are here to help 24/7.
Here are a few, of many, services of what MIS can coordinate for Home Health:
Physical & Occupational Therapy
One of the most utilized services in healthcare treatment is Physical and Occupational Therapy. We understand the importance of Physical Medicine and how it can assist in the recovery of an injured worker. Our therapists work closely with MIS to ensure maximum outcomes per ODG guidelines. We work with all types of industrial accident workers and know that it is not a one-size fits all treatment. Our clients know that they can depend on MIS and our physicians to always recommend the best possible treatment for all of their workers.
Here are the Physical Medicine services that MIS coordinates:
Transportation
DME
With over 30,000 DME items, we can service and coordinate any DME product needed for an injured worker. Our knowledgeable team can assist examiners and claimants find the best solution for the best outcome. We will help simplify the product need and get the claimant what is best for their environment and medical necessity.
Translation
If an injured worker has a need for an interpreter, call MIS, we can coordinate any language translation that is needed, 24/7. We handle last-minute requests, weekend needs and overnight requirements. Our network of language professionals are familiar with workers’ compensation claims, and will assist with any need.
Here are a few languages that we can coordinate:
Hearing Aids
There are hundreds of hearing aids and accessories that are available to an injured worker. MIS can help coordinate with the injured worker and the hearing aid provider to get the care that is needed. We understand that there are many options and choices to be made throughout the hearing aid process. Our staff has the knowledge to assist with any request and get the correct hearing aid/accessory that will fit the claimant’s lifestyle the best.
Some of the Hearing Aid Brands/Accessories that MIS can assist with:
Acute Rehab Coordination
MIS’s goal of Acute Rehab Coordination is to ensure a smooth and effective transition of patients from the acute care setting to a specialized rehabilitation facility or program. Our network of facilities assist in getting the injured worker back to work effectively, by treating medically necessary needs, and helping the worker along their injury journey.
Diagnostic Services
Whether your claimant needs an MRI, CT, EMG, X-ray, or other Dx service, we can assist and coordinate those needs. MIS is known for its Diagnostic services and prides itself on its Nationwide network of professionals that have worked with MIS for over 30 years. With over 3,500 locations, we can offer convenient options for injured workers.
Orthotics & Prosthetics
MIS’s network of Orthotics and Prosthetics providers delivers quality, life changing products and services at reasonable rates. Let us assist with the coordination of these highly complex items.
Orthotic devices can vary greatly in complexity and can be custom-made or off-the-shelf items including:
- Ankle-foot orthoses (AFOs): Used to support or control the ankle and foot, commonly prescribed for conditions like drop foot or ankle instability.
- Knee orthoses: Designed to stabilize and support the knee joint, often used for conditions like ligament injuries or arthritis.
- Spinal orthoses: Braces used to support and immobilize the spine, commonly prescribed for conditions like scoliosis or spinal fractures.
- Hand and wrist orthoses: Designed to provide support and alignment for conditions like carpal tunnel syndrome or arthritis.
- Neck orthoses (cervical collars): Used to stabilize and limit motion in the neck following injuries.
- Prosthetic devices include:
- Lower limb prostheses: Designed to replace a missing leg, foot, or ankle and enable walking or other forms of locomotion.
- Upper limb prostheses: Created to replace a missing arm, hand, or fingers and restore functional abilities like grasping and gripping.
- Cosmetic prostheses: These prostheses are designed primarily for aesthetic purposes to resemble the missing body part.
Performance
Performance Promise
Patient satisfaction is our number one priority Report turnaround time within 24-48 hours faxed confirmations of appointments to referring M.D.
QA
Quality Assurance
Providers
- Over 25,000 locations for all types of services.
- Coverage in 50 states.
- Credentialing completed through quality assurance software and process.
- Licensed providers for every service offered.
- Flexible program for non-network providers.
- We will work with providers that our clients like to work with.
Scheduling
- One-stop scheduling by MIS through technology, phone, email, fax, referring physician, etc…
- Experienced, Bilingual coordinators.
- National toll-free phone number: 800 894-4674
- Single point of contact
- Same day scheduling
- Always a skilled bilingual agent answering phone. On-Line Scheduling available and reports via our web site.
- Easy online referrals 24 hours a day, 7 days per week. The process is right at your fingertips and provides you with: Instant access, no wait time———-A secure online referral transaction.
- No voice- automated system. Always a skilled bilingual agent answering phone. On-Line Scheduling available and reports via our web site.
- Easy online referrals 24 hours a day, 7 days per week. The process is right at your fingertips and provides you with: Instant access, no wait time———-A secure online referral transaction.
Providing care coordination for workers’ compensation claims for over 30 years. We pride ourselves on providing the highest quality of customer satisfaction.
Services
States
CPT Codes
Proven Quality
Quality Matters
Proven quality is the hallmark of excellence that stands the test of time. It represents a steadfast commitment to delivering superior products, services, or outcomes that consistently meet or exceed expectations. MIS is the pinnacle of Proven Quality with every interaction. Give us a shot at showing you how we prove our value and quality with your claims.
Our Mission
Who We Are
At MIS, our mission is to provide unparalleled customer service and maintain an impeccable reputation in all of the services that we offer. We believe that exceptional customer service is the foundation of a successful and sustainable business, and we are committed to going above and beyond to meet and exceed our customers’ expectations. In every interaction, our team is trained to embody the core principles of courtesy, professionalism, and empathy. We understand that our customers are the lifeblood of our business, and their satisfaction is our utmost priority. We take ownership of any issues or concerns that may arise and work diligently to find prompt and satisfactory resolutions.
Let Us Help You!
We have provided Nationwide Ancillary Services since 1991. We pride ourselves on providing the highest quality and customer satisfaction.